Conversational AI

Send reminders that feel personal, local, and effective

Instead of basic push notifications, the reminder bot can deliver human-sounding outreach across voice calls, WhatsApp, and on-device alerts. The message style changes based on risk and delinquency stage, so communication stays relevant.

  • Local language support: create Hindi and regional reminder experiences.
  • Tone control: friendly for early reminders, firm for late-stage recovery.
  • Multi-channel delivery: voice, WhatsApp, screen prompts, and app notifications.

Business effect

Collection rates improve when the reminder sounds like timely service communication instead of a generic automated warning.

Typical journey

  • Before due date: polite reminder and account summary.
  • On due date: WhatsApp and voice nudge with payment options.
  • After delay: stronger tone, retailer callback trigger, and next-step warning.

Reminder journey mockup

The bot can mix channels, language, and tone based on repayment stage so the message feels deliberate instead of generic.

Channel stack

WhatsApp

Due-date reminder with amount, pay-now prompt, and store identity.

Voice Call

Local-language script for overdue accounts that need stronger attention.

On-Screen Alert

Escalation banner for accounts that ignore the first two nudges.

Retailer Callback

Automatic task created if no response arrives after the second outreach wave.

Message cadence

T minus 2 daysFriendly reminder with upcoming due amount
Friendly
Due dateWhatsApp plus voice note in preferred language
Firm
After delayEscalation prompt and callback recommendation
Escalated
This makes EMI Locker feel like an active collection assistant, not just a push-notification tool.

Replace generic alerts with a recovery bot

A smarter reminder flow makes EMI Locker feel like an active collection partner.